Meet Our Staff

Michael Tuno
President & Founder, World Class Dealer Services, Inc.

Professional Experience:

  • 2007-2010 Instructor for F&I with the NADA American Truck Dealer Candidate Academy
  • 1998-2001 Instructor for F&I with the NADA Automobile Dealer Candidate Academy
  • 1 year Vice President Franchise Sales with The Guardian Warranty Corporation
  • 1 year Vice President Franchise Sales with The Guardian Warranty Corporation
  • 3 years Automotive Banking experience with First Fidelity Bank
  • 6 years Automotive Retail experience in Sales, F&I, and Sales Management

Industry Publications and Workshops:

  • 2007 RVDA National Convention Workshops, "F&I Compliance and Sustained Profitability for RV Dealers"
  • 2005 RVDA National Convention Workshops, "Safeguards & Disposal Rule Compliance Issues"
  • 2004 RVDA National Convention Workshops, "Compliance & Profitability for RV Dealers"
  • 2000 NADA Skylink Broadcast, "F&I: Planning, Organizing, Leading and Controlling"
  • 1998 New Orleans NADA Convention seminar speaker : "How to Manage the Sub-Prime Office"
  • September 2000 Ward's Dealer Business:
    Contributed to an article on "F&I Training Expands to Include Internet Sales"
  • July 1998 Ward's Dealer Business:
    Contributed to an article on "Sub prime's Possibilities Stay Buoyant"
  • May 1998 Ward's Dealer Business, contributed to an article on "F&I's Importance Keeps Growing"
  • October 1996 Ward's Dealer Business:
    Authored article on "Growing People"

Educational Background:

  • AFIP Certified since 1996
  • AFIP Senior Certification March 2009
  • MBA Temple University, May 1995 Marketing in the Automotive Industry
  • BA Dickinson College, May 1982
Peter J. Salerno
Managing Partner, Vice President, World Class Dealer Services, Inc.

Professional Experience:

  • 2009-2010 Instructor for F&I with the NADA American Truck Dealer Candidate Academy
  • 2 years President of ProMark F&I Services, LLC
  • 14 years in Sales and Management with Universal Underwriters Group/Zurich
  • Specialist and Trainer for F&I product reinsurance and portfolio risk management for Universal Underwriters Group/Zurich
  • Chairman of the National Field Advisory Council for Zurich Ins.
  • F&I Consultant to the New York State Automotive Dealer Association
  • 6 years Automotive Retail experience in Sales, F&I, and Sales Management

Industry Workshops:

  • 2007 Invited speaker and author of “The Lost Art of Dealership Financing” workshop for the F&I Management and Technology Conference and Expo
  • 2005 Authored and conducted the “Dealership F&I Compliance Workshop Series” for the New York State Automotive Dealer Association

Educational Background:

  • AFIP Certified since 1996
  • Property and Casualty Licenses held in New York and Michigan
  • Life and Accident & Health Licenses held in Michigan and New Jersey
  • 1989 BS Rutgers University for Marketing/Management and Finance