Recent News

Supplier SRG plans to move HQ within Detroit suburbs

Exterior trim supplier SRG Global Inc. is moving its world headquarters in suburban Detroit to Troy from Warren. ... Read More »

VW opens California parts distribution center

A 143,000-square-foot distribution center in Rocklin, Calif., is fully operational to distribute parts to 94 Volkswagen and Audi dealerships in the Pacific Northwest and Northern California, VW Group of America said today. ... Read More »

Florida dealerships grapple with Orlando nightclub shootings

Florida's auto dealership community is responding in a variety of ways to the tragic Orlando nightclub shootings on Sunday. One nearby dealership co-owner, still in shock, can barely talk about it. ... Read More »

DealerRater Customers 3.5 Times More Likely to Buy a Car, Study Finds

WALTHAM, Mass. — A study conducted by Oracle Data Cloud has found that DealerRater is often the last website a consumer visits before securing a vehicle. Of the visitors who make a purchase, more than half complete the deal within four weeks of visiting the...

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Toyota Earns Top Spot in Customer Experience Study

WABAN, Mass. — After asking 10,000 U.S. consumers about their dealership experience, the Temkin Group found that the two manufacturers with the highest customer experience ratings were Toyota and Mercedes-Benz, according to Edmunds.com.The Temkin Group, a...

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General Motors Names New Vice President of Global Quality

DETROIT — General Motors Co. has named Tony Francavilla as vice president of global quality, according to a company announcement. In his new role, he will be responsible or leading the company’s global quality efforts, aimed at providing customers with...

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BMW Financial Opens National Inventory of Off-Lease Vehicles to All Dealers

ATLANTA — In preparation of the influx of off-lease vehicles returning to the market, BMW Financial Services has made its BMWGroupDirect.com service accessible to independent and non-BMW franchise dealers, according to the company.The website — which...

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FTC Sending Refund Checks Totaling More Than $9 Million to Consumers Who Bought Pure Health or Genesis Today Green Coffee Weight-Loss Supplements

The Federal Trade Commission is mailing 191,748 refund checks totaling $9,190,842.68 to consumers who bought Pure Health or Genesis Today green coffee bean extract weight-loss supplements. Consumers who purchased the products online will receive a full refund,...

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FTC, Florida Attorney General Take Action Against Illegal Robocall Operation

Case against Florida-Based Life Management Services Marks 39th Action against Illegal Robocallers by Federal, State, and International Law Enforcers since January 2015 The Federal Trade Commission and the Office of the Florida Attorney General have charged a web...

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Takata selling shares in automakers to raise cash

Takata, the embattled airbag maker behind the biggest automotive safety recall, said it's selling shares it owns in automakers to raise funds as the company faces compensation claims for its defective devices. ... Read More »