Recent News

Ally Q1 net income declines in first report since IPO

Ally Financial, the lender rescued by the federal government during the 2008 financial crisis, said profit fell 79 percent in its first report as a publicly traded company. ... Read More »

GM wants customers to agree to suspend suits within 10 days

General Motors told a bankruptcy judge that car owners should agree 'voluntarily' within 10 days to suspend 59 lawsuits over ignition-switch defects pending his decision on whether all their demands are allowable. ... Read More »

Chrysler rises 14% on strong Ram, best-ever Jeep sales

Chrysler Group sales jumped 14 percent in April as strong Jeep and Ram sales more than offset losses from the automaker's soon-to-be-replaced mid-sized sedans. ... Read More »

FTC Resumes Review of Fuel Economy Guide

The Federal Trade Commission is resuming its regulatory review of the Fuel Economy Guide. The agency seeks comments on potential updates to the Guide, which helps facilitate the use of fuel economy information in advertising. The FTC issued the “Guide Concerning...

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How to protect vulnerable children from credit reporting problems

We’ve been hearing from foster youth who’ve experienced identity theft. One young man described moving into his first apartment and all of the new responsibilities that came with this milestone. When he went to set up his utilities, he found out that someone...

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FTC Announces Agenda, Panelists for Upcoming Seminar on Privacy Implications of Consumer Generated and Controlled Health Data

The Federal Trade Commission announced the agenda and panelists for its upcoming seminar on the privacy ramifications of consumer generated and controlled health data, taking place on May 7 from 10 a.m. to noon in Washington, D.C. The seminar, which is part of...

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Sales rise 8% as spring thaw gains momentum

U.S. light-vehicle sales rose 8 percent to nearly 1.4 million in April, with strong retail sales and pent-up demand adding momentum to the industry's spring thaw. ... Read More »

The “No Need” Objection

This month’s submission comes from New Hampshire’s Salem Ford Hyundai. The F&I pro there requested advice on how to present products to lease customers, who account for 20% of the store’s sales: “I’ve noticed an increase in repeat...

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No Customer, No Sale

According to the Federal Reserve, interest rates for new auto purchases were at their lowest level last year in about 40 years. And as we all know, the men and women manning dealership F&I offices can usually secure rates below what the banks are charging....

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Former Hyundai CEO Named President of TrueCar

John Krafcik, former Hyundai Motor America's president and CEO, has been named president of Web-based dealer network TrueCar.Krafcik steps into the newly created position to jointly lead the company with Scott Painter, TrueCar's founder and CEO. Krafcik had joined...

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