Recent News

Update: Save the date, Nashville!

There’s a lot of interest in our upcoming field hearing on payday loans! We’re changing the location to the Country Music Hall of Fame. The hearing will still take place on Tuesday, March 25 at 11 a.m. CDT. Space is limited, so be sure to RSVP! The event will...

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New Jersey Bans Tesla Sales

TRENTON, N.J. — On Tuesday, New Jersey’s Motor Vehicle Commission voted unanimously to ban the direct sale of vehicles to consumers. And because Tesla owns its own showrooms, it will no longer be able to sell vehicles in the state as of April 1, according...

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Virginia Woman Sues Dealership for False Imprisonment

CHESAPEAKE, Va. —A female consumer filed a lawsuit against Nissan of Chesapeake, claiming the staff there held her against her will and forced her to buy a vehicle she did not want and at a higher price than she was quoted, reports the Virginian-Pilot.Jennifer...

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Used-Vehicle Prices Rise in February

MCLEAN, Va. — Extreme winter weather during the first half of February had used-vehicle prices on track to grow only 0.7%. But improving weather during the second half of the month helped prices grow an additional 1.5 points to a total of 2.2% by month’s...

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CFPB Fills Key Posts

WASHINGTON, D.C. — On Wednesday, the Consumer Financial Protection Bureau announced three new appointments to senior positions. Among those is Jeffrey Langer, who will be stepping into the position previously held by Richard Hackett.In June, CFPB officials...

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February Wholesale Prices Down From January

CARMEL, Ind. — Tom Kontos, chief economist for ADESA Analytical Services, reported Wednesday that wholesale car prices were atypically down in February vs. January. However, they were modestly up on a year-over-year basis.The year-over-year increase occurred...

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Ally’s Bill Muir to Retire by Year’s End

DETROIT — Ally Financial Inc. announced today that it has named Jeffrey Brown to the role of president and CEO of the company’s Dealer Financial Services business. He will replace William (Bill) Muir, who will retire by the end of the year.Brown, who...

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Preventive Medicine

“Congratulations! You’re going to love your new phone plan,” the salesperson told me. “If you have any problems, don’t hesitate to call. We’re here to help.”I was all smiles after spending nearly two hours at my friendly...

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The Power of Attraction

January was an emotional and physically challenging roller coaster for Debbie and me. The month started with my Internet Battle Plan conference. Then I had two in-dealership consulting visits before traveling to New Orleans for the National Automobile Dealers Association’s...

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The Future Is Now

What a difference five years makes. I mean, the last time I was in New Orleans for the National Automobile Dealers Association (NADA)’s annual convention, the talk was about how bad things would get as the economy slipped further into the Great Recession....

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