Recent News

FTC Resumes Review of Fuel Economy Guide

The Federal Trade Commission is resuming its regulatory review of the Fuel Economy Guide. The agency seeks comments on potential updates to the Guide, which helps facilitate the use of fuel economy information in advertising. The FTC issued the “Guide Concerning...

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How to protect vulnerable children from credit reporting problems

We’ve been hearing from foster youth who’ve experienced identity theft. One young man described moving into his first apartment and all of the new responsibilities that came with this milestone. When he went to set up his utilities, he found out that someone...

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FTC Announces Agenda, Panelists for Upcoming Seminar on Privacy Implications of Consumer Generated and Controlled Health Data

The Federal Trade Commission announced the agenda and panelists for its upcoming seminar on the privacy ramifications of consumer generated and controlled health data, taking place on May 7 from 10 a.m. to noon in Washington, D.C. The seminar, which is part of...

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Sales rise 8% as spring thaw gains momentum

U.S. light-vehicle sales rose 8 percent to nearly 1.4 million in April, with strong retail sales and pent-up demand adding momentum to the industry's spring thaw. ... Read More »

The “No Need” Objection

This month’s submission comes from New Hampshire’s Salem Ford Hyundai. The F&I pro there requested advice on how to present products to lease customers, who account for 20% of the store’s sales: “I’ve noticed an increase in repeat...

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No Customer, No Sale

According to the Federal Reserve, interest rates for new auto purchases were at their lowest level last year in about 40 years. And as we all know, the men and women manning dealership F&I offices can usually secure rates below what the banks are charging....

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Former Hyundai CEO Named President of TrueCar

John Krafcik, former Hyundai Motor America's president and CEO, has been named president of Web-based dealer network TrueCar.Krafcik steps into the newly created position to jointly lead the company with Scott Painter, TrueCar's founder and CEO. Krafcik had joined...

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FTC Testifies on Precious Metals Investment Scams Before Senate Special Committee on Aging

In testimony before Congress today, the Federal Trade Commission described its efforts to stop precious metals investment scams and inform consumers how to avoid them. Testifying on behalf of the Commission before the Senate Special Committee on Aging, Dama Brown,...

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UAW can still unionize VW plant after failed drive, experts say

The UAW still has several options to unionize Volkswagen AG's Tennessee car plant, labor law experts said, after it failed to win enough support and last week dropped its challenge to the election results. ... Read More »

Ford likely to exceed pledge to hire 12,000 workers by 2015

Ford, boosted by record profits in North America, is likely to hire more than the 12,000 new workers that it promised in its 2011 contract with the UAW, according to its top American executive. ... Read More »