Recent News

Ford stockpiles 2017 F-150s to test new transmissions

Ford is stockpiling 2017 model F-150 trucks, delaying delivery to dealers while it runs final tests on a new 10-speed transmission, a top executive said. ... Read More »

U.S. judge throws out emissions fraud lawsuit against Mercedes

A U.S. judge threw out a proposed class action lawsuit alleging that automaker Mercedes misled consumers about emissions standards in "BlueTec Clean Diesel" vehicles. ... Read More »

Harman’s first bet after Samsung deal is car dashboard projector

Harman invested in a startup that makes projection displays that sit in front of car windshields, signalling a new area it plans to explore under the ownership of Samsung Electronics Co. ... Read More »

Defining the Dark Side

In my articles and presentations, I jokingly use the dark side “Star Wars” reference to describe the forces that attack dealers. They include entities that pursue dealers with an overabundance of regulations, exposure, litigation, and oversight to further...

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Is the Dragon Dead?

On Oct. 11, the consumer finance world sent up a joyous cry. A court had declared that the Consumer Financial Protection Bureau (CFPB)’s structure violates the federal Constitution. This was wonderful news for critics like me of the most out-of-control federal...

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Defining F&I Success

I’m not much for writing self-help sermons, as I’m a firm believer that no amount of outsider input will move you unless you want to improve. Self-motivation is difficult because it requires that you fight complacency.I often get calls from industry...

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Handling the ‘Be Back’ Objection

This month’s question comes from Fred in Coolidge, Ariz., home of the Gallopin’ Goose — a local watering hole recently featured on the show “Bar Rescue.” Because saving bars is a worthy cause we can all support. Fred asks, “How...

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Black Book: Trucks Depreciate More than Cars Last Week

LAWRENCEVILLE, Ga. — The pendulum finally swung last week, with trucks showing high depreciation than cars for the first time this year, according to Black Book.Volume-weighted, overall car values decreased by 0.56% last week — the same rate recorded...

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New-Vehicle Sales Rise 3.7% in November, Autodata Reports

WOODCLIFF LAKE, N.J. — The industry sold 1.38 million units in November, a 3.7% increase from a year ago, according to Autodata Corp. November's seasonally adjusted annual rate was 17.87 million, which was slightly lower than last November’s SAAR of...

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EFG Companies Receives Top Client Satisfaction Scores in National Study

DALLAS — In a study used by major brands to measure dealer services client satisfaction, EFG Companies scored higher than Nordstrom and Ritz Carlton, the F&I product provider shared today.Conducted by national research firm Troubadour Research and Consulting,...

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