Recent News

Ford F-150 tops pickups in June Twitter engagement

The Ford F-150 topped all pickups in Twitter engagement in June, a month where Chevrolet launched a new ad campaign that jabbed the toughness of the F-150's stamped aluminum bed. ... Read More »

Online Retailing Will Lead to Higher F&I Profits, KBB Analyst Says

IRVINE, Calif.— As digital retailing becomes more and more prolific, Kelley Blue Book Analyst Alec Gutierrez suspects that profits will shift away from the sale of the car and into the F&I office.Sites that allow customers to price shop have become a...

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LoJack Issues Warning About ‘Connected Car Thieves’

CANTON, Mass. and IRVINE, Calif. — LoJack, a wholly-owned subsidiary of CalAmp, is alerting consumers to some of the sophisticated techniques vehicle thieves are using to break into today’s connected vehicle. The information shared is...

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AutoNation buys four luxury stores in N.Y.

AutoNation purchased four stores -- selling BMW, Land Rover and Jaguar brands -- in Westchester County, N.Y. ... Read More »

VW to pay $86M in civil penalties to California over emissions violations

VW will pay an additional $86 million in penalties to California over its diesel emissions violations, on top of a settlement of about $15 billion that the automaker reached with U.S. officials last week. ... Read More »

Honda features 2017 Ridgeline in new Spanish-language campaign

Honda plans to reach more Hispanic consumers with its Spanish-language campaign for the 2017 Ridgeline pickup, which will run during the Honda-sponsored Campeon de Campeones, a Mexican soccer championship match. ... Read More »

When Sales and Desk Managers Quote Payments

In the not-too-distant past, regulatory oversight of the vehicle-acquisition and -funding processes didn’t start until the customer was turned over to the F&I manager. Not so today. When a prospective buyer opens the showroom door, a bevy of laws come...

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The Silent Partner

A friend noticed me eyeing his Tesla S P90D and offered me a closer look. He led me to the driver’s door and the handle popped out to greet me. As I sat in the captain’s chair and gazed around the interior, my appreciation for the all-electric car’s...

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Selling Paint Protection

Our question this month comes from J.T. in Lawrence, Kan., home of Lawrence Paper Company. Those folks can make a box for anything. J.T. states: “I’m a big believer in interior and exterior protection. I even bought a package for my personal vehicle....

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Righting a Wrong

It landed in my email like a box of rocks that would weigh on me for most of the month. A reader had called me out about a technique I was reminded of at May’s F&I Think Tank and wrote about in last month’s editorial. “I was alarmed that you...

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