Recent News

The ABCs of Customer Acceptance

As an active participant in a social media group for F&I managers, I often see posts from producers seeking advice on how to work with a tough customer who won’t budge on a service contract. Having been there before, I know what it’s like. Nothing...

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VW accused of using software in 482,000 diesels to skirt U.S. clean-air rules

Volkswagen and Audi sold about 482,000 diesel vehicles with illegal emissions control software designed to make their cars appear cleaner in testing than they are in the real world, the EPA said today. ... Read More »

Daimler to invest $1.3 billion to expand Mercedes SUV plant in Alabama

Daimler AG will invest $1.3 billion at its Alabama plant to boost production of Mercedes-Benz SUVs, creating an additional 300 jobs. ... Read More »

Tesla struggles in Germany with consumers unswayed by Model S cult

Tesla has built a cult following in the U.S. for its high-powered electric sports cars. But in Europe's biggest car market, consumers are proving harder to convince. ... Read More »

FTC Returns Money to Online Payday Loan Applicants; Scammers Debited Their Bank Accounts Without Their Consent

The Federal Trade Commission is mailing 64,607 checks totaling $1.5 million to consumers who lost money to an online operation that illegally debited their bank accounts when they sought payday loans. The action follows a federal court ruling in favor of the...

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FTC to Host Workshop September 21 to Examine Advertising for Over-the-Counter Homeopathic Products

The Federal Trade Commission will host a workshop on Monday, September 21, in Washington, DC, to examine advertising for OTC homeopathic products. The event is free and open to the public, and more details can be found in the press release announcing it. WHAT: Workshop...

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FTC Action: Auto Dealership Will Pay $80,000 Penalty for Violating 2012 Order Prohibiting Deceptive Advertising of Vehicle Costs

A West Virginia auto dealer, Ramey Motors Inc., has agreed to pay a $80,000 civil penalty to settle a Federal Trade Commission lawsuit brought in 2014. The FTC charged Ramey Motors with violating the terms of a 2012 consent order with the FTC that barred it from...

... Read More »

FTC to Host Workshop September 21 to Examine Advertising for Over-the-Counter Homeopathic Products

The Federal Trade Commission will host a workshop on Monday, September 21, in Washington, DC, to examine advertising for OTC homeopathic products. The event is free and open to the public, and more details can be found in the press release announcing it. WHAT: Workshop...

... Read More »

FTC Action: Auto Dealership Will Pay $80,000 Penalty for Violating 2012 Order Prohibiting Deceptive Advertising of Vehicle Costs

A West Virginia auto dealer, Ramey Motors Inc., has agreed to pay a $80,000 civil penalty to settle a Federal Trade Commission lawsuit brought in 2014. The FTC charged Ramey Motors with violating the terms of a 2012 consent order with the FTC that barred it from...

... Read More »

FTC Returns Money to Online Payday Loan Applicants; Scammers Debited Their Bank Accounts Without Their Consent

The Federal Trade Commission is mailing 64,607 checks totaling $1.5 million to consumers who lost money to an online operation that illegally debited their bank accounts when they sought payday loans. The action follows a federal court ruling in favor of the...

... Read More »